Container requests
This form is for ordering domestic recycling bins, domestic refuse bins, domestic recycling sacks, food waste bins and food waste caddies.
Due to a high level of demand, we are experiencing delays in delivering bins/bags. We are working on providing containers as quickly as we can and hope to be able to return to our normal timeframes soon.
You can also report broken domestic and commercial bins, request additional commercial bins, and request a larger domestic refuse bin if you fit the criteria.
If you would like to order a compost bin this can be done through getcomposting.com using their online form.
Note that this form is not for ordering garden waste bags, which you can do on the garden waste form
Step 1: Find your address
Step 2: Your current bins
This section is for reporting a broken or missing bin, or to request additional bins. If you require refuse or recycling sacks, please contact our call centre from Monday to Friday, 9am to 5pm on 020 7926 9000.
Your current list of containers is shown below.
This section is for reporting a broken or missing bulk-sized bin
Step 3: Report a problem with my commercial bin
Step 3: Report a problem with my bin
Step 3: Make an order
You will only be able to order one of each type, and you will not be able to order additional bins while any existing order is yet to be delivered.
Additionally, if you are ordering reycling sacks, you will not be able to order them if you already have a delivery of sacks scheduled in the next 7 days.
Container type | Price |
---|---|
|
£67.40 |
|
£75.90 |
|
£100.60 |
|
Free |
|
Free |
|
Free |
|
Free |
|
Free |
|
Free |
|
Free |
Step 3: Requesting a larger recycling bin
Step 3: Requesting a larger refuse bin
The Council provides 120 litres of refuse capacity to each household. Refuse is stored in either 140 litre bins or properties with multiple households share 240 or 360 litre bins. We ask that people recycle as much of their waste as possible to ensure that we are not having to dispose of more refuse than necessary.
Sorry, but you do not meet the criteria of requesting a larger bin.
Step 4: Your details
Step 5: Summary
Terms & Conditions
- I understand that if I am replacing a missing bin, it is my responsibility to try and locate the bin before placing this order, as I will not receive a refund if the missing bin is located.
- I understand that, in line with the Council's policy, each household's refuse capacity is 120 litres, and that any additional bins that are purchased to circumvent that Council's policy may be removed and I will not be entitled to a refund